It’s important to find ways to help make your medical facility stand out. There is no doubt that investing in superior patient care is vitality important, but the most recent studies have shown that patients and health care workers also put a great deal of stock in the amenities a healthcare facility offers. If you are interesting in medical staff retention and bringing in new clients, you need to make sure your parking management strategy is in excellent order and provide valet and concierge services that will help your hospital outperform your competition.
According to a recent study released on the National Bureau of Economic Research by Dana Goldman and John Romley, a “one-standard-deviation increase in the amenities measure raises a hospital’s demand by 38 percent, while a similar increase in the clinical quality measure raises demand by only 13 percent.” This means that although patients are interested in the quality of care they expect to receive, the quality of the amenities provided by the medical facility is in fact more of a decision maker for patients. You want your hospitality to precede you. As explained in an editorial in The New England Journal of Medicine, “Patients themselves said that the nonclinical experience is twice as important as the clinical reputation in making hospital choices.” Amenities make a huge impact on where patients opt to be treated.
In order to make your patients and their guests feel more comfortable, we offer concierge services to support and supplement the medical care you provide. Our staff can accompany patients to their rooms and help them get settled, answering non-clinical questions as needed. We are pleased to help arrange other service requests such as arranging specialty food orders and delivery, beauty and hair services, and in room spa service, to help make your patients feel more comfortable. For patients and their guests, we can provide on site valet services.
Amenities also go a long way in helping to maintain your excellent medical staff. Health care professional support goes a long way for employee retention and satisfaction. We can help with tasks and errands that are time consuming, to help your staff focus more on providing exemplary care to your patients. We can arrange car washing and detailing, oil changes, food ordering, dry cleaning retrieval and more. Concierge and valet services reduce everyday stress for medical professionals and help them feel valued.
With the abundance of choices your patients and medical staff have, you want to make sure you are doing everything you can to remain competitive. There are many services you can add to your parking management healthcare strategy to enhance patient and medical staff satisfaction. Be distinct in your field- contact Texas Parking Services today.
